Helient Managed Services System Analyst - After Hours

The Helient Managed Services System Analyst’s primary responsibilities include: 
  • Support for physical and virtual desktops, servers, applications and data for current and future Helient on-premises and cloud-provisioned customers  
  • Support the ongoing operation and maintenance of production systems within the terms of customer contracted service level agreements 

Technical activities include: 

  • Networking Infrastructure & Services 
    • Switching and Routing
    • VLANs
    • Application / Network Load Balancing / NetScaler
    • QOS / DSCP
    • DHCP, BOOTP, PXE
    • DNS, WINS
    • IP Addressing and Subnet Masking
    • TCP / UDP 

  •  Directory Services / Active Directory 
    • Windows AD (OUs, Subnets, Sites)
    • Group Policy / Group Policy Preference Switching and Routing

  • Windows Operating Systems 
    • Server 2019, 2016, 2012 R2, 2008 R2, Server 2008, Server 2003
    • Windows 10, Windows 7
    • Windows Services and Processes
    • Windows Networking Stack and Firewall
    • Windows Device Management
    • Windows Disk and Storage Management (Local, SAN / NAS)
    • WMI/WinRM
    • Local Security and Policy Management
        
  • Machine Virtualization
    •  Server Hypervisors and Virtualization Infrastructure
      • VMware vSphere
      • Microsoft Hyper-V
    • Client Hypervisors and Virtualization:
      • VMware Workstation
      • Citrix XenClient
      • Windows VirtualPC VMware vSphere
  • Application and Desktop Virtualization
    • Citrix XenApp
    • Citrix XenDesktop
    • Microsoft App-V
    • Microsoft Remote Desktop Services
    • VMware View / Horizon
    • VMware ThinApp 
  • Storage Area Networking
    • Nutanix
    • NetApp
    • Dell Equallogic / Compellent
    • Pure Storage
    • EMC
    • iSCSI / FC / FCoE / CIFS / NFS
  • System Hardware
    • Servers: HP, Dell rack mounted & blade chassis
    • Nutanix Virtual Computing Platform
    • Desktops and Laptops: HP, Dell, Lenovo, Apple
    • Thin Clients: HP, Dell (Wyse)
    • Storage: SAS, SATA
    • Network Interfaces (Intel, Broadcom, QLogic) 

  • Application Servers
    • Microsoft Exchange 2019, 2016, 2013, 2010, 2007
    • Microsoft SQL Server 2016, 2012, 2008 R2, 2008, 2005, 2000
    • Internet Information Services (IIS)
    • Microsoft System Center

  • Cloud Services
    • Microsoft Azure
    • Amazon EC2
    • Office 365

  • Monitoring Platforms
    • LogicMonitor
    • Auvik
    • Datto RMM and BCDR 

 

Seniority Level
Entry - Mid-level

Job function
Information Technology, Engineering, Analysis

Employment type
After Hours (flexible evenings)

Industries
Information Technology and Services, Computer Networking, Information Services

Or send your resume to: careers@helient.com

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