Bracing for Change: Navigating Duo and Windows Server 2012's End of Support on October 10th

On October 10, 2023, Microsoft will officially end support for Windows Server 2012, marking a significant turning point for businesses still using this OS. The end of support means that Microsoft will stop releasing security updates and no longer offer technical assistance for Windows Server 2012. Products like Duo, along with other Multi-Factor Authentication technologies, will also experience a cessation of support.

This blog post highlights the repercussions of this discontinuation and underscores the importance of timely action.

Implications of Discontinued Support:

• Cybersecurity Concerns: Without continued updates, servers become more exposed to potential cyberattacks.
• Compliance Issues: Numerous industries and regulatory bodies necessitate the use of supported software for compliance.
• Compatibility Challenges: Newer software and hardware might not align seamlessly with Windows Server 2012.
• Technical Support Void: The absence of Microsoft’s technical support can exacerbate challenges if issues arise.
• DUO and other Multi-Factor Authentications: In line with Microsoft’s decision for Windows Server 2012, Duo’s “End of Sale,” “Last Date of Support,” and “End of Life Policy” will align with the Microsoft end-of-support date. From October 10, 2023:
  • • Duo will end support for products on Windows Server 2012 and 2012 R2.
    • Updates for issues specific to Duo products on these servers will cease.
    • Duo will no longer update documentation related to Windows Server 2012 or 2012 R2.
    • Future versions of Duo products might be incompatible or un-installable on Windows Server 2012 and 2012 R2.
    • Technical troubleshooting for Duo products on these servers will stop.

However, it’s not all bleak, Duo will continue supporting its products on Windows Server 2016, 2019, and 2022, as well as on Windows 10 and 11.

Navigating Forward: Your Options

• Transition to a Supported Version: Our primary suggestion is to upgrade to a newer, supported version of Windows Server, such as 2016 or 2019.
• Embrace Cloud Solutions: Consider migrating your operations to cloud solutions like Microsoft Azure.
• Evaluate Your Infrastructure: Use this as a chance to review your IT infrastructure.

The upcoming end of support for Windows Server 2012 is an urgent matter that demands attention. Don’t Delay—Reach Out for Expert Assistance today.

At Helient, we’re more than just technical experts – we’re your partners in progress. As the landscape changes, trust in our dedicated team to navigate you smoothly through the transition to a newer Windows Server Operating System. Your success is our mission. Contact us today at service@helient.com to ensure a smooth and effective upgrade process.

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Daniel Ruiz
Practice Lead,
Network Infrastructure
Email: druiz@helient.com