Limited Support Extension for IDOL Indexers will end soon: Seamless Transition with Helient Systems

As your trusted partner in iManage support and services, we have an announcement that can significantly impact your iManage journey. The limited support extension for iManage Work Indexer powered by IDOL and iManage Records Manager (IRM) Indexer for IDOL will end soon!

Limited Support Extension:

iManage has extended limited support for iManage Work Indexer powered by IDOL and iManage Records Manager (IRM) Indexer for IDOL products to December 31, 2024. This is an incredible opportunity for your organization to ensure a smooth transition to iManage Cloud or adopt the RAVN-powered version of Indexer for on-premises implementations. But don’t wait too long – the clock is ticking!

Unlock the Benefits of a Hassle-Free Migration:

Our dedicated team at Helient is ready to provide expert guidance and support throughout your iManage journey. We will help you migrate seamlessly from DeskSite and FileSite to the powerful Work 10, freeing up valuable resources and streamlining your workflows; you can focus on delivering the most impact for your end users.

Accelerate Your Cloud Migration with Confidence:

If your organization has plans to move to iManage Cloud by the end of 2024, we have great news for you. You can continue using your existing IDOL Indexer during the interim period without needing to upgrade to RAVN Indexer immediately. This flexibility allows you to prioritize your cloud migration while leveraging our expertise to ensure a successful transition.

On-Premises Customers:

For on-premises customers who still need to be ready to embrace iManage Cloud, we strongly recommend transitioning from IDOL to the RAVN Indexer as soon as possible. By taking proactive steps today, you can minimize risk and unlock the numerous benefits of the RAVN Indexer. Our team of iManage experts is standing by to guide you through this process and help you achieve a seamless transition.

Let’s Make It Happen! Contact Us Today.

Act now and take advantage of our expertise to ensure a seamless transition to iManage Cloud or the RAVN-powered version of Indexer. Our iManage specialists are ready to address your questions, provide tailored solutions, and ensure a successful transition. Reach out to David Prekel, Practice Lead, Document Management via email, and let’s work together to unlock the full potential of iManage cloud for your organization.